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Tag Archives: telco review

Whenever I turn on my TV, every several minutes I can see Vodafone’s new ad, “Vodafone – Happy to help you” showing the famous vodafone pup helping people.

This is just advertisement, reality is so ugly. I have vodafone postpaid connection, and whenever I try to contact customer care, everytime I get into trouble, waste my 20-30 minutes and then leave.

The problems are every time different…..

1. When I dial 111, it doesn’t reach many times

2. “Sorry we are unable to process your request now” – The only message I hear on first time.

3. It starts with “welcome to vodafone…” then it asks my mob no to enter, then reads the number that I entered, then asks me to confirm, then gives options to choose, and then again ” sorry we are unable to process your request”

4. IVR starts directly in Marathi(I dont understand), and I can not figure out where to change it. Once I asked it to customercare where to change the language.

Update: a few more…

5. “Hello welcome to vodafone – sorry we are unable to process your request now” so idotic…

Just plain sucks – Vodafone. I hate you and going to ditch u very soon.